It takes no longer to be pleasant than to be unpleasant.

What I believe doesn't count as much as what my customer perceives does.

What the mind of man can conceive and believe, it can achieve.

There is real magic in enthusiasm. It spells the difference between mediocrity and accomplishment.

The difference between a successful person and others is not a lack of strength, not a lack of knowledge, but rather in a lack of will.

The task of medicine: Cure sometimes, relieve often, care always.

You must be the change you wish to see in the world.

Kindness is a language which the deaf can hear and the blind can read.

People don't care how much you know until they know how much you care.

Service is not a competitive edge, it is THE competitive edge.

Those who bring sunshine to the lives of others cannot keep it from themselves.

Words are, of course, the most powerful drug used by mankind.

It is from the customers, and only them, that we draw and renew our right to exist.

Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-or-the-day, and totally human terms. Perception is all there is!

You can dream, create, design and build the most wonderful place in the world...but it requires people to make the dream a reality.

Seldom does an individual exceed his own expectations.

You can tell more about a person by what he says about others than you can by what others say about him.

A smile is a curve that can set every thing straight.

When you do the common things in life in an uncommon way, you will command the attention of the world.

Always do right. This will gratify some and astonish the rest

Unless we think of others and do something for them, we miss one of the greatest sources of happiness.

Optimism is the one quality more associated with success and happiness than any other.

They may forget what you said, but they will never forget how you made them feel.

Believe, when you are most unhappy, that there is something for you to do in the world. So long as you can sweeten another's pain, like is not in vain.

The eye sees only what the mind is prepared to comprehend.

We get to make a living; we give to make a life.

People have been known to achieve more as a result of working with others than against them.

Coming together is a beginning, keeping together is progress, and working together is success.

Every job is a self-portrait of the person who did it. Autograph your work with excellence

The smile that lights the face will also warm the heart.

Give the world the best you have, and the best will come back to you.

We are all the President's men.

A bundle of sticks is always stronger than a single twig.

Scatter joy.

Build for your team a feeling of oneness, of depending on one another and of strength to be derived by unity.

The most significant change in a person's life is a change of attitude. Right attitudes produce right actions.

There is no "I" in "TEAMWORK"

What would you attempt to do if you knew you would not fail?

The fragrance always remains on the hand that gives the rose.

Kind words can be short and easy to speak, but their echoes are truly endless.

Our five senses are incomplete without the sixth--a sense of humor.